Rory started with the company in 2018 as an Administrative Assistant. She then took on duties in the warehouse, with inventory management and purchasing. As the company grew Rory became the Office Manager and is now in the process of completing schooling for her BCIN. Rory is a certified Residential Air System, Ventilation and Hydronics Design Technician with The Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI).
Rory enjoys learning about HVAC innovations and sharing her knowledge with clients.“Our clients’ comfort and health is my top priority. Rory also loves spending time with the Tozer mascots, (her dogs) Luna & Neville, as well as traveling when she can.”